Crossing the Chasm

By Geoffrey Moore

Brett Dwyer writes:

This book is heralded as a classic in the computer engineering and innovation sector – and it is certainly most relevant to anyone trying to build something that doesn’t already exist.

It would also be a good read for anyone entering a marketplace that isn’t (yet) mainstream as there are certainly challenges when your audience is limited to “early adopters”. In recent years these industries would have included things like certain health foods, medicinal cannabis and electric vehicles – but each of those industries have now reached the mainstream and as it does so, the way to grow those businesses and communicate with customers changes.


The bible for bringing cutting-edge products to larger markets–now revised and updated with new insights into the realities of high-tech marketing.

In Crossing the Chasm, Geoffrey A. Moore shows that in the Technology Adoption Life Cycle–which begins with innovators and moves to early adopters, early majority, late majority, and laggards–there is a vast chasm between the early adopters and the early majority. While early adopters are willing to sacrifice for the advantage of being first, the early majority waits until they know that the technology actually offers improvements in productivity. The challenge for innovators and marketers is to narrow this chasm and ultimately accelerate adoption across every segment.

This third edition brings Moore’s classic work up to date with dozens of new examples of successes and failures, new strategies for marketing in the digital world, and Moore’s most current insights and findings. He also includes two new appendices, the first connecting the ideas in Crossing the Chasm to work subsequently published in his Inside the Tornado, and the second presenting his recent groundbreaking work for technology adoption models for high-tech consumer markets.

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